At Playtopia Kids, we are committed to providing a fun and safe experience for your children. If, for any reason, you are not completely satisfied with your visit, please contact us within 7 days for a full refund on unused game credits. We understand that plans change, and we aim to make your experience as seamless as possible. For event cancellations, please notify us at least 48 hours in advance for a full refund. Your satisfaction is our priority, and we strive to ensure every visit to Playtopia Kids is a great one!